How it works
Choose the translation that fits your needs. Review your price before you pay.
Upload and choose your translation
Upload your PDF or photo, select AI, Professional or Certified, and tell us where you'll use the document.
Review your pages and price
Confirm your documents and pages, then review the word count and final quote. If a document can't be read automatically, we'll prepare a manual quote.
Approve your quote and pay securely
See the complete price before paying. Translation begins after payment is confirmed.
Receive your completed translation
AI orders are processed automatically without human review. Professional and Certified orders receive qualified human review, with signed certification included for Certified orders. We'll notify you when your translation is ready for secure download.
Common questions
Which translation type should I choose?
AI Translation: $6.99 per page, up to 500 words per page; each additional 500 words (or part) on a page is charged as another page. It's for understanding a document yourself; it is automated and not reviewed by a person or certified. Professional Translation: $16.99 per 250 source words (all documents combined); reviewed by a qualified translator for everyday personal and business use. Certified Translation: $19.99 per 250 source words (all documents combined), including the translator's signed certification; the usual choice for immigration, courts, schools and government offices.
Will USCIS accept my certified translation?
Our Certified translations include the translator's signed statement of competence and accuracy, which is the format USCIS describes for foreign-language documents. Each office makes its own acceptance decisions, so we can't guarantee acceptance. Please check any special requirements with the office you're submitting to. Some countries require a sworn or government-appointed translator.
How long does translation take?
AI translations are usually ready within minutes. For Professional and Certified orders, your quote shows the delivery time before you pay; our standard target is within 24 hours of payment for eligible orders. Documents that need manual review or special handling may take longer, and we'll tell you before you pay.
What is express delivery?
We accept orders 24 hours a day, 7 days a week. Express delivery (within 6 hours of payment) is offered for eligible Professional and Certified orders only when we've confirmed a ready translator for your order at that moment — your quote shows the exact delivery time before you pay. If express can't be confirmed, you'll be offered standard delivery and won't be charged the express fee.
What is notarization?
Notarization is an optional add-on for Certified translations: a notary public notarizes the translator's signed certification. It confirms the signer's identity, not the translation's accuracy, and some offices don't require it. When it's available for your order, you'll see it on your quote.
How do free corrections work?
Professional and Certified orders include 30 days after delivery to request free corrections of translation errors, omissions, or mistakes in names or numbers. We review each request and deliver an updated version. Changes to your original document or new content are a new request. AI-only translations don't include free corrections. See Refunds & Corrections.
How are my documents protected?
Your files are sent over an encrypted (HTTPS) connection and stored encrypted. They're visible only to you, the translator assigned to your order while they're working on it, and authorized staff. Translators must sign confidentiality agreements and can view documents only in a secure, watermarked viewer. If you start a quote without signing in and don't continue, it's deleted after 24 hours; unpaid quotes in an account are deleted after 30 days without activity. Completed orders' documents are kept for 90 days, and you can delete them sooner from your account. See our Privacy Policy.